Last updated: July 18, 2026
This policy explains what information Ship a Site collects, why we collect it, and what we do with it. The short version: we collect what we need to build your website and nothing more, we never sell your data, and you can ask us to delete it at any time.
When you submit a project request, we collect what you type into the intake form: your name, email, phone number (optional), company name, business description, website goals, design preferences, and any files you upload, such as a logo.
If you proceed to payment, Stripe collects your payment details. We never see or store your card number — we only receive confirmation that payment succeeded.
We do not use advertising trackers or sell data to anyone.
We use your information for exactly one purpose: reviewing your project, communicating with you about it, and building your website. That includes emailing you a confirmation when you submit, a payment link if we approve the project, and updates during the build.
Like most modern web services, we rely on a small set of infrastructure providers to run Ship a Site. Your data is stored and processed by: Supabase (form submissions and uploaded files), Stripe (payments), Resend (transactional email), and Vercel (website hosting). Each of these providers processes your data under their own privacy and security policies, and only as needed to provide their service to us.
We keep project submissions for as long as we need them to deliver your project and support you afterward. If you'd like your information deleted — whether or not you became a client — email us and we'll remove it from our systems.
The site itself doesn't set advertising or analytics cookies. Our payment provider (Stripe) may set cookies on its own checkout pages for fraud prevention.
You can ask us at any time to see the information we hold about you, correct it, or delete it. Email hello@shipasite.com and we'll take care of it promptly.
If we make meaningful changes to this policy, we'll update the date at the top of this page. Continued use of the service after a change means you accept the updated policy.